Sizing upon purchase
Each piece of DC jewelry is custom-created upon request. Every nuance to the ring, the angles the symmetry, the setting, is designed and crafted entirely by hand. It’s recommended to have a correct ring size to reference during the original production stage to ensure the highest level of crafsmanship and wearability from the start. We are happy to recommend tips to help ensure a perfect fit. Any ring sizing after purchase is subject to a nominal shipping and service charge. Please email Jessica@thedazzlingconcierge for more information.
Some classic collection items will qualify for an exchange or credit within a 7 day window of receipt of purchase. We do not provide refunds. All curated fine jewelry items and made-to-order pieces are final sale.
Shipping & Tax
If sales tax is required, it will be calculated into the final item quote.
All items are shipped via Fed-Ex signed overnight delivery (typically AM) or armored car depending on value of the item.
Hand-crafted custom request items typically take 4-8 weeks to complete depending on the complexity to the piece. Classic collection items 1-3 weeks or less. Some items can be completed and shipped in as little as 1-2 days. We go to great lengths to make sure the right piece is completed and ready for the occasion. Need an item rushed? Simply ask.
Any item purchased above $3,000 in value will be provided with a complimentary insurance appraisal by request.
Merchandise showing signs of wear, resesizing or damage will not be accepted during the warranty window. If there is a manufacturing defect upon delivery, please contact within 5 days for replacement. Item must be unusused and in original packaging.
All items will be provided with an insurance appraisal upon request. If an item is lost, stolen or damaged most insurance policies will cover replacement and repair. Questions? Simply ask.
All items are expert inspected under magnification before being shipped to ensure fine craftsmanship and superiority from the start.
Care Instructions/Cleaning Supplies
Fine jewelry is considered to be a version of wearable art. Each piece needs to be treated as such, and specific design styles and gemstone will have nuances to the item that will be reviewed upon purchase for the recommended long-term life of the piece. For additional care and cleaning instructions as well as recommended wearability tips please visit…(click to blog post)